Front-End Team Lead – Member Services & Operations

Sam's Club; Holland (OH); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off

Job summary

Sam's Club in Holland, OH is hiring for a front-end associate role. You will assist management with supervising associates, training, and ensuring member service excellence. You will process memberships, upgrades, and assist members with purchases and self-checkout guidance to enhance the member experience.

The position offers an hourly wage with benefits including health coverage, 401(k), and paid time off. Candidates must be 18+, with retail and front-end experience preferred.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area, including directing duties and providing coaching.
• Provide member service, process memberships and upgrades, and assist members with purchases and self-checkout guidance.

Skills

Customer service

Cash handling

Team collaboration

Tools

Cash register

Job description

Sam's Club in Holland, OH is hiring for a front-end associate role. You will assist management with supervising associates, training, and ensuring member service excellence. You will process memberships, upgrades, and assist members with purchases and self-checkout guidance to enhance the member experience.

The position offers an hourly wage with benefits including health coverage, 401(k), and paid time off. Candidates must be 18+, with retail and front-end experience preferred.