Front End Team Lead: Customer Experience & Growth

Fresh Thyme Market; Downers Grove (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market in Downers Grove, IL seeks a Coordinator to ensure accurate checkout operations and exceptional customer service. You will supervise cash handling, assist customers, and uphold POS integrity while maintaining a friendly, energetic store environment.

Prior retail leadership experience and a commitment to food safety are valued as part of our team-driven culture. We offer weekly pay, scheduling flexibility, paid parental leave, team member discounts, and opportunities for career

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Experience in natural foods is a plus.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes.
• Oversees accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, or gift cards.
• Maintains clean, orderly checkout areas and adheres to POS procedures.
• Models fast, friendly customer service and resolves issues promptly.
• Ensures compliance with food safety and store procedures.

Skills

Customer service

Communication

Team leadership

Cash handling

Safety compliance

Education

High school diploma or equivalent

Tools

POS system

Job description

Fresh Thyme Market in Downers Grove, IL seeks a Coordinator to ensure accurate checkout operations and exceptional customer service. You will supervise cash handling, assist customers, and uphold POS integrity while maintaining a friendly, energetic store environment.

Prior retail leadership experience and a commitment to food safety are valued as part of our team-driven culture. We offer weekly pay, scheduling flexibility, paid parental leave, team member discounts, and opportunities for career