Front End Supervisor — Lead a Dynamic Inclusive Retail Team

Burlington Stores, Inc.; Longview (WA); On-site; USD 54,897,000 - 60,546,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical coverage

Dental coverage

Vision coverage

Employee assistance program

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. in Longview, WA seeks a Full-Time Customer Service Supervisor or Selling Floor Supervisor. The role involves supervising store operations, coaching teams, and ensuring outstanding customer service while applying safety and loss-prevention standards.

You will work full-time including nights, weekends and holidays, with competitive pay and benefits, and opportunities for growth in a rapidly expanding retailer with a strong community presence.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/lift store merchandise weighing 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales results.
• Promote safety by adhering to company guidelines for customers and associates.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and oversee front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Full-time availability

Lifting 40 lbs

Job description

Burlington Stores, Inc. in Longview, WA seeks a Full-Time Customer Service Supervisor or Selling Floor Supervisor. The role involves supervising store operations, coaching teams, and ensuring outstanding customer service while applying safety and loss-prevention standards.

You will work full-time including nights, weekends and holidays, with competitive pay and benefits, and opportunities for growth in a rapidly expanding retailer with a strong community presence.