Front End Supervisor / Head Cashier

Jungle Jim's International Market; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading market as a Front End Supervisor / Head Cashier where you'll oversee daily store operations and staff. You will engage with customers and manage checkouts while developing your career within an expanding company that values its employees and provides opportunities for advancement.

Benefits

Employee Discount

Paid vacation time

Health, Life, Vision, and Dental Insurance

401(k)

Opportunities for advancement

Qualifications

• 18 years or older.
• Experience in cash handling and customer service.
• Ability to work in a fast-paced environment with lifting requirements.

Responsibilities

• Supervise cashiers and baggers; promote a positive environment and assist customers.
• Handle returns, count tills, and schedule staff.
• Ensure accuracy in checkouts and engage with customers all day.

Skills

Verbal Communication

Customer Service

Team Leadership

Cash Handling

Food Safety Knowledge

Job description

At Jungle Jim’s, we’re always looking for talented and experienced professionals to help us grow our business, so if you’d like to get your foot in the door where you can develop your passions, bring your knowledge and ideas to a place where we believe that our success depends on the hardworking, dedicated, and creative people that make up our company, join our team!

As a Front End Supervisor / Head Cashier you’ll have the opportunity to affect what happens in our stores every day directly. Our Supervisors are given a lot of responsibilities, but they’re also given the ability to make decisions and try new things. There are always opportunities for advancement at Jungle Jim’s, and many of our Supervisors have moved up into key positions in the company. We want to see you grow and develop your career with us.

Job Duties

• Work the floor alongside staff to set an example, promote a positive environment, and stay in touch with employees and customers.
• Maintain a professional and courteous attitude at all times.
• Ensure prompt, courteous and accurate check-out at all times.
• Oversee Cashiers, Baggers and other Front End personnel. Ensure productivity and proper attitude and behavior.
• Process returns and refunds.
• Build, audit and count tills.
• Answer incoming phone calls, both internal and external.
• Engage with customers to make them feel welcome and excited about our products and services.
• Delegate tasks as required.
• Schedule staff. Monitor and address attendance violations.
• Fulfill customer orders and requests in a timely, efficient and cheerful manner.
• Use a variety of equipment safely and correctly.
• Train staff in the proper use of equipment.
• Additional tasks and duties as circumstances warrant. Expect the unexpected!
  
  

Requirements

• Work environment includes continuous interaction with customers and co-workers in a fast-paced environment.
• Must be 18 or older.
• Knowledge of perishables, product rotation, and safe food handling practices.
• Ability to stand, sit, walk, bend, squat, and climb for up to 8 - 10 consecutive hours.
• Lifting, moving and carrying up to 25lbs.
• Schedule may entail evenings, weekends, and holidays.
• 40 – 50 hour workweeks are typical.
• Basic computer, math, and data entry skills.
  
  

Preferred Skills

• Excellent verbal communication skills.
• Previous experience with cash handling
• Previous experience supervising a staff of 50+
• Retail, restaurant, wholesale food, or hospitality experience preferred.
  
  

Benefits

• Competitive pay.
• Employee Discount: 10% at 60 days, 20% at two years.
• Paid vacation time starting at six months.
• Health, Life, Vision, and Dental Insurance at 60 days.
• 401(k)
• Many opportunities for advancement!