Front End Supervisor — Growth, Flexible Hours & Discount

Burlington Stores; East Haven (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in East Haven, CT.

You’ll be part of the store leadership team, working with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This role is a stepping-stone to management, requiring you to supervise store operations, train teams, and drive results while promoting a diverse, collaborative culture.

Qualifications

• At least 1 year of supervisory experience in a retail setting.
• Strong interpersonal and engaging attitude.
• Ability to work full-time including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise weighing 40 lbs or more.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates following company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure excellent service.
• Support Asset Protection initiatives to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in Community Relations activities through corporate programs.
• Coordinate meals and breaks and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Customer service mindset

Team leadership

Tools

Scheduling & planning

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in East Haven, CT.

You’ll be part of the store leadership team, working with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This role is a stepping-stone to management, requiring you to supervise store operations, train teams, and drive results while promoting a diverse, collaborative culture.