Front End Supervisor - FT

Paycom; Telluride (CO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with employer matching

Life insurance

STD/LTD insurance

Employee assistance program

Ski/bus pass discount

Job summary

Paycom in Telluride, CO is seeking a full-time Front End Supervisor for Clarks Market Telluride. The role involves overseeing checkout operations, training cashiers, and ensuring accurate transactions while maintaining high customer service standards.

The position requires the ability to work evenings, weekends and holidays, with a comprehensive benefits package including health, dental, vision, 401(k) matching, life and disability insurance, and employee discounts such as ski/bus passes.

Qualifications

• Minimum age of 18.
• 1–2 years in retail or grocery with supervisory/leadership experience.
• Strong communication and interpersonal skills.
• Excellent problem-solving and ability to stay calm under pressure.
• Proficiency in cash handling and point-of-sale systems.
• Knowledge of basic accounting principles and inventory management practices.
• Flexibility to work evenings, weekends and holidays.
• Ability to stand for prolonged periods.

Responsibilities

• Oversees cashier activities to ensure efficient and accurate transactions.
• Monitors checkout lines to minimize wait times and enhance customer satisfaction.
• Addresses customer inquiries and resolves issues promptly.
• Trains new cashiers on checkout procedures, customer service standards and product knowledge.
• Addresses disciplinary issues with Front-End Manager per company policies.
• Ensures front end staff receive breaks.
• Works with Front End Manager on cash handling procedures and security.
• Enforces cash handling policies and conducts regular cash audits.
• Greets customers and provides assistance as needed.
• Resolves customer complaints or escalates to Store Leadership as necessary.
• Maintains a clean, organized, and welcoming checkout area.
• Ensures safety and sanitation standards are followed.
• Ensures compliance with regulations including food safety guidelines.

Skills

Communication

Problem solving

Cash handling

POS systems

Inventory management

Leadership

Tools

POS systems

Job description

Job Details: Job Location: Clarks Market Telluride - Telluride, CO 81435, Position Type: Full Time, Salary Range: $23.00 - $27.00 Hourly, This is a full-time position offering competitive wages and a comprehensive benefits package. Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more! Benefits vary by employment classification and are subject to enrollment eligibility.

Supervision of Checkout Operations

• Oversees cashier activities to ensure efficient and accurate transactions.
• Monitors checkout lines to minimize wait times and ensure customer satisfaction.
• Addresses customer inquiries and resolves issues promptly.
• Works with Front End Manager to ensure appropriate staffing of checkout lanes.
• Trains new cashiers on checkout procedures, customer service standards, and product knowledge.
• In collaboration with the Front-End Manager, addresses disciplinary issues or performance concerns according to company policies.
• Ensures front end staff receive breaks.

Cash Handling and Security

• Works with Front End Manager in managing cash registers, including opening and closing procedures, balancing drawers, and performing cash drops.
• Enforces cash handling policies and security measures to prevent theft or fraud.
• Conducts regular cash audits and reconciles discrepancies.

Customer Service

• Greets customers and provides assistance as needed.
• Resolves customer complaints or escalates issues to the Front-End Manager or Store Leadership as necessary.
• Ensures a clean, organized, and welcoming checkout area.

Safety and Compliance

• Ensures safety protocols and sanitation standards are being follows.
• Ensures compliance with all applicable regulations, including food safety guidelines.

Qualifications

• Minimum age of 18.
• Previous experience in retail or grocery store environment, with at least 1-2 years in a supervisory or leadership role.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills and the ability to remain calm under pressure.
• Proficiency in cash handling and point-of-sale systems.
• Knowledge of basic accounting principles and inventory management practices.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for prolonged periods of time.