Front End Supervisor, Customer Service

Hannaford; Brunswick (ME); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford in Brunswick, ME is seeking a Front End/Store Associate to support customer service, cashiering and front desk duties. The role requires strong communication, merchandising knowledge and the ability to lead a team in a dynamic retail environment.

Responsibilities include training associates, maintaining safety and sanitation standards, overseeing transactions, and aiding in scheduling and reporting. A high school diploma and solid interpersonal skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Strong store operations knowledge and merchandising skills preferred.
• Excellent communication, customer service and selling abilities.
• Demonstrated leadership and organizational skills.
• Willingness to learn multiple tasks and technical requirements.
• Good problem solving skills and reliability.
• Must meet minimum age requirements.

Responsibilities

• Ensure department staff are trained by certified trainers.
• Maintain clear communication across department, store, and organization.
• Observe sanitation, safety and food safety standards.
• Follow company policies and safety guidelines.
• Report equipment needs and maintain a clean work area.
• Process various sales transactions in accordance with policies.
• Supervise front end operations and protect company assets.
• Understand labor, productivity, scheduling and ordering reports.
• Assist in performance appraisals and service observations.
• Maintain professional appearance and assist in cashier tasks as needed.
• Support special projects and other duties as assigned.

Skills

Customer service

Communication

Team leadership

Problem solving

Flexibility

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Job description

Hannaford in Brunswick, ME is seeking a Front End/Store Associate to support customer service, cashiering and front desk duties. The role requires strong communication, merchandising knowledge and the ability to lead a team in a dynamic retail environment.

Responsibilities include training associates, maintaining safety and sanitation standards, overseeing transactions, and aiding in scheduling and reporting. A high school diploma and solid interpersonal skills are essential.