Front End Supervisor & Cash Security Lead

Food City; Seymour (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Employee stock ownership

Weekly pay checks

Life and disability insurance

Medical plan

Dental plan

Paid holidays

Paid vacations

Job summary

Food City in Seymour, AL is seeking a front-end supervisor to oversee cashier teams, enforce policies, and ensure fast, courteous service. This role emphasizes security of funds, adherence to cash handling procedures, and maintaining orderly front-end operations.

The position requires on-site work, 18+ age, and ability to follow verbal and written instructions with daily interaction across levels. Food City offers a comprehensive benefits package and a team-focused environment.

Qualifications

• Must be 18 years of age or older
• Ability to meet standard physical and mental demands
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times to ensure the No more than two customers waiting in line policy.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Supervise and monitor the computer room operator and coordinate lane pick-ups.
• Maintain security of safe and change funds.
• Count safe during scheduled shifts.
• Know and enforce security policies and procedures for store safes and keep safes locked at all times.
• Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times.
• See that all cash, deposits and pick-ups are properly handled.
• Cash and approve checks and monitor check cashing and tendering procedure making sure they are correctly followed.
• Promote use of ValuCard.
• Monitor and enforce coupon handling procedures.
• Monitor supply usage.
• Promote and maintain good housekeeping on the front end including cleaning check stands and store fronts, keeping carts clean and parking lots debris-free.
• Keep adequate number of shopping carts on front end at all times.
• Know and enforce company dress code policies including proper use of name tags.
• Ensure that all funds are maintained and secured.
• Follow all policies and procedures regarding rental equipment and all state/local laws for age-restricted products.
• Know, follow, and enforce AML and MSB compliance where applicable.
• Assist in maintaining proper inventory levels of all items for sale in customer service area and candy racks.
• Follow and enforce proper procedures for handling two-party checks and payroll check procedures including check fees.
• Follow policies on banking and armored car services.
• Follow procedures for sale of Money Transfers, Money Orders, Postage Stamps, Coin Machines, Hunting and Fishing Licenses, Rentals, Promotional Tickets and Lottery/Lotto tickets.
• Ensure all front end associates take breaks and lunches as scheduled.
• Verify funds received from bank per company policies or armored car services.
• Answer and facilitate all incoming phone calls.
• Know, follow, and enforce all company policies regarding child labor laws.
• Assist in giving produce tests to authorized cash register operators weekly.
• Help keep checkout lines moving as fast as possible.
• Assist cashiers in unloading bottom of shopping carts.
• Follow AML and MSB compliance.

Skills

Customer service

Attention to detail

Verbal/written instructions

On-site availability

Job description

Food City in Seymour, AL is seeking a front-end supervisor to oversee cashier teams, enforce policies, and ensure fast, courteous service. This role emphasizes security of funds, adherence to cash handling procedures, and maintaining orderly front-end operations.

The position requires on-site work, 18+ age, and ability to follow verbal and written instructions with daily interaction across levels. Food City offers a comprehensive benefits package and a team-focused environment.