Front End Supervisor

Jetro Restaurant Depot; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Employer Match

Paid Time Off

Six Paid Company Holidays

Tuition Reimbursement

Voluntary supplemental benefits

Comprehensive Benefits Package

Job summary

Jetro Restaurant Depot in Seattle is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. You will guide staff, monitor cash handling, and maintain organized, efficient front-end areas in a fast-paced retail environment.

The role emphasizes supervisory experience, proactive problem-solving, and the ability to coordinate schedules in a customer-focused setting. Competitive benefits accompany this full-time position.

Qualifications

• Experience in retail or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Experience in a supervisory or lead role preferred.
• Familiarity with front-end operations in high-volume retail environments.

Responsibilities

• Oversee daily front-end operations to ensure accurate transactions.
• Monitor cash handling and resolve minor discrepancies.
• Guide front-end staff during daily operations.
• Keep front-end areas organized, clean and efficient.
• Maintain customer service standards and address issues.
• Support scheduling and workflow coordination for front-end staff.
• Enforce company procedures and policies at the front-end.
• Escalate operational issues to management.

Skills

Customer service

Communication

Organizational skills

Team coordination

Cash handling

Job description

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Qualifications

• Previous experience in retail, customer service, or front-end operations
• Basic understanding of cash handling processes
• Strong communication and organizational skills
• Ability to work in a fast-paced, team-oriented environment
• Problem-solving skills and attention to detail

Preferred Qualifications

• Experience in a supervisory or lead role
• Familiarity with front-end operations and processes
• Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: 75796541-fda7-4b8e-ba54-b89aabdf0f5e

Date Posted: 2024-12-03