Front End Specialist - Retail & Customer Delight

Ollie's Bargain Outlet; Lancaster (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Front End Specialist to assist customers and help maintain the store’s appearance, with a primary focus on front-end operations and superb service.

The role involves greeting customers, operating the register, handling refunds, knowing current promotions, supporting donation programs, stocking and merchandising, and keeping the store neat and welcoming. A positive, team-oriented attitude is essential.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Retail experience

Team player

Customer service

Job description

Ollie’s Bargain Outlet is seeking a Front End Specialist to assist customers and help maintain the store’s appearance, with a primary focus on front-end operations and superb service.

The role involves greeting customers, operating the register, handling refunds, knowing current promotions, supporting donation programs, stocking and merchandising, and keeping the store neat and welcoming. A positive, team-oriented attitude is essential.