Front End Specialist - Customer Service & Merchandising

Ollie; Wyoming (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

20% Associate discount

Voluntary benefits

Job summary

Ollie’s store is seeking a Front End Specialist to assist customers and help maintain a welcoming store front. You will manage checkout, answer questions about current promotions, and support donation programs throughout the year.

The role emphasizes customer service, merchandising, and ensuring a clean, organized front end. Strong teamwork and a positive attitude are essential for daily operations.

Qualifications

• Experience delivering friendly customer service and assisting shoppers.
• Ability to work in a fast-paced retail environment with cash handling.
• Comfort with merchandising and price changes on the floor.

Responsibilities

• Greet and acknowledge customers entering and approaching the front end.
• Operate the cash register accurately and efficiently.
• Be knowledgeable about promotions to answer questions and drive sales.
• Support donation programs and community initiatives year-round.
• Assist with receiving, pricing, merchandising, and store upkeep.
• Maintain the store appearance and take on additional duties as assigned.

Skills

Customer service

Team player

Cash handling

Merchandising

Education

High school diploma or equivalent

Tools

POS system

Job description

Ollie’s store is seeking a Front End Specialist to assist customers and help maintain a welcoming store front. You will manage checkout, answer questions about current promotions, and support donation programs throughout the year.

The role emphasizes customer service, merchandising, and ensuring a clean, organized front end. Strong teamwork and a positive attitude are essential for daily operations.