Front End Specialist - Customer Experience & Wine Training

Total-Wine-; Totowa (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &v

401(k) & retirement plans

Pre-tax commuter benefits

Life insurance

Job summary

Total Wine & More in Totowa, NJ is seeking a Cashier to deliver fast, friendly service and process transactions accurately while guiding customers. You’ll greet shoppers, answer questions, promote the loyalty program, and help maintain a clean, compliant store environment.

Role may include duties as a sales associate or merchandiser. Requirements: high school diploma or equivalent and 1–3 years of retail experience; ability to work evenings and weekends; must be 21 or older.

Qualifications

• Passion for best-in-class customer service and team player mindset.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Process sales transactions accurately, including identification verification and payment handling.
• Answer inquiries, promote loyalty program, and bag product.
• Deliver exceptional service and personalized experiences by greeting customers and building relationships.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure compliance with alcohol sale laws and safe store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

Flexible schedule

Point-of-Sale systems

Inventory management software

Physical stamina

Age 21+

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Totowa, NJ is seeking a Cashier to deliver fast, friendly service and process transactions accurately while guiding customers. You’ll greet shoppers, answer questions, promote the loyalty program, and help maintain a clean, compliant store environment.

Role may include duties as a sales associate or merchandiser. Requirements: high school diploma or equivalent and 1–3 years of retail experience; ability to work evenings and weekends; must be 21 or older.