Front End Service Team Supervisor

Walmart; Oswego Township (IL); On-site; Full time

Job summary

Walmart is seeking a Front End Service Team Supervisor in Oswego, IL. You will lead a team of associates focused on delivering exceptional customer service while ensuring compliance with company policies. This full-time role offers competitive pay, performance-based incentives, and a variety of benefits including health coverage and educational assistance. Ideal candidates should possess strong customer service skills and be ready to assist customers effectively.

Benefits

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off and parental leave

Education benefits through Live Better U

Qualifications

• Experience in customer service or similar role.
• Ability to stand for long periods.
• Strong communication skills.

Responsibilities

• Supervise Front End Service associates.
• Process returns and financial transactions.
• Assist customers with questions and needs.

Skills

Customer Service

Compliance

Job description

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $34.00/hr

Hourly Wage: $21 - $34 per/hour

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
  
  

Additional Compensation Includes Annual Or Quarterly Performance Incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available Shifts

Location

Walmart Supercenter #3400

2300 US HIGHWAY 34, OSWEGO, IL, 60543, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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