Front End Service Specialist — Customer Experience

Brookshire Grocery Co.; Whitewright (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401(k) plan with company contribution

Employee discounts

Educational scholarships

Outdoor recreation area access

Job summary

Brookshire Grocery Company in Tyler, Texas is seeking a front-end associate to perform cashier and customer service duties, ensure accurate checkout totals, stock and rotate products, and provide a friendly shopping experience for the local community.

You will work in a fast-paced retail environment, handling cash, supporting store operations, and upholding safety and quality standards while delivering excellent service to customers.

Qualifications

• On-the-job training provided.
• Must be 18+ to operate select machinery.
• Ability to handle cash and provide friendly service.
• Know-how to follow safety and policy procedures.
• Ability to drive small vehicles under policy.

Responsibilities

• Process checkout totals accurately and maintain register balance.
• Keep shelves stocked, displayed, and rotated properly.
• Greet customers, answer questions, and assist with locating products.
• Unload trucks and place deliveries in designated areas.
• Maintain a clean, safe, and sanitary store environment.
• Follow fuel station procedures and safety guidelines.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Safety awareness

Education

TABC certification

LACT certification

AATC certification

Food Handler certification

Fuel Operator C certification

Tools

Cash register

WFM

Job description

Brookshire Grocery Company in Tyler, Texas is seeking a front-end associate to perform cashier and customer service duties, ensure accurate checkout totals, stock and rotate products, and provide a friendly shopping experience for the local community.

You will work in a fast-paced retail environment, handling cash, supporting store operations, and upholding safety and quality standards while delivering excellent service to customers.