Front-End Service Leader - Retail Customer Experience

Hannaford; Village of Voorheesville (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Voorheesville, NY is hiring for a store associate in Retail Operations. You will perform cashier and service desk functions, maintain policy-compliant front-end operations, and support with safety and cleanliness standards.

Responsibilities include assisting customers, following procedures, and helping with tasks as assigned by supervision. Must be at least 18, with strong communication and multi-tasking skills, and a willingness to learn cashier and service desk

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Learn multiple tasks

Cashier & service desk

Job description

Hannaford Supermarkets in Voorheesville, NY is hiring for a store associate in Retail Operations. You will perform cashier and service desk functions, maintain policy-compliant front-end operations, and support with safety and cleanliness standards.

Responsibilities include assisting customers, following procedures, and helping with tasks as assigned by supervision. Must be at least 18, with strong communication and multi-tasking skills, and a willingness to learn cashier and service desk