Front-End Service Leader | Customer Experience

Hannaford; Village of Herkimer (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Herkimer, NY is seeking front-end staff to support cashier and service desk operations at Store 08366. You will perform cashier and bagging duties, assist customers, and help with service desk tasks as trained.

The role requires reliable attendance, ability to handle cash, and adherence to safety and store policies. Training packets for cashier and service desk roles are provided, with emphasis on customer service and accuracy.

Qualifications

• Must have effective communication and strong customer service skills.
• Must meet minimum age requirements (18 years old).
• Demonstrated ability to learn multiple tasks and handle technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front-end and service desk/kiosk associates during idle periods as outlined on the Assignment Sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards and report needed repairs or maintenance.

Skills

Effective communication

Customer service

Willingness to learn

Technical cashier and service desk

Education

Cashier training packets

Service Desk/Kiosk training packets

Job description

Hannaford Supermarkets in Herkimer, NY is seeking front-end staff to support cashier and service desk operations at Store 08366. You will perform cashier and bagging duties, assist customers, and help with service desk tasks as trained.

The role requires reliable attendance, ability to handle cash, and adherence to safety and store policies. Training packets for cashier and service desk roles are provided, with emphasis on customer service and accuracy.