Front End Retail Specialist — Customer-Obsessed Service

Ollie; Gallatin (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Ollie's in Gallatin, TN is seeking a Front End Specialist to assist customers and help maintain the store’s appearance, with primary focus on front-end operations, cashier responsibilities, and merchandising.

You will greet customers, process transactions, answer questions about promotions, support donation programs, help receive shipments, price and stock items, and help train new associates while upholding Ollie’s service standards.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer entering or approaching the front-end.
• Accurately and efficiently operate the register, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie's Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Retail experience

Customer service

Team player

Job description

Ollie's in Gallatin, TN is seeking a Front End Specialist to assist customers and help maintain the store’s appearance, with primary focus on front-end operations, cashier responsibilities, and merchandising.

You will greet customers, process transactions, answer questions about promotions, support donation programs, help receive shipments, price and stock items, and help train new associates while upholding Ollie’s service standards.