Front-End Receiving & Customer Service Lead

The Kroger Co.

Chicago (IL)

On-site

USD 21,000 - 25,000

Full time

2 days ago

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Job summary

The Kroger Co. is seeking team-oriented individuals for on-site roles in our Chicago area store. You will support grocery vendor deliveries, assist customers, and help maintain a safe, clean, and efficient store environment.

Strong communication, reliability and a commitment to safety are essential. This role emphasizes teamwork and customer service across Produce, POS, and Receiving. Responsibilities include verifying deliveries, aiding customers, operating basic equipment, and ensuring

Qualifications

Effective interpersonal, communication and customer service skills.
Ability to work in a fast paced environment; team player.
Sound judgement/decision making skills.
Ability to read/interpret documents; basic math skills.

Responsibilities

Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
Effectively communicate with customers and respond to questions and requests in a timely manner.
Operate equipment according to company guidelines; maintain safety and security in Receiving area.