Front End Operations Supervisor

Kennies Market Inc; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Kennies Market Inc is seeking an Assistant Front End Manager to help operate the Front End Department and ensure top-tier customer service for all Kennie's shoppers. The role involves directing daily activities, scheduling, cashier oversight and loss prevention alignment.

The incumbent will report to the Front End Manager and will be responsible for supervising 20-30 front end staff, maintaining store standards, and coordinating with other departments during promotions.

Qualifications

• High school diploma or GED and 3–6 months related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence.
• Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.

Responsibilities

• Supervises 20-30 employees in the Front End Department.
• Open registers in a timely manner and coordinate coverage for front end.
• Effectively handle customer inquiries and complaints and train staff to do the same.
• Write weekly schedules for front end team members and ensure adequate coverage.
• Ensure safety and loss prevention standards are followed.

Education

High school diploma or GED

Tools

Register system

POS terminal

Job description

Kennies Market Inc is seeking an Assistant Front End Manager to help operate the Front End Department and ensure top-tier customer service for all Kennie's shoppers. The role involves directing daily activities, scheduling, cashier oversight and loss prevention alignment.

The incumbent will report to the Front End Manager and will be responsible for supervising 20-30 front end staff, maintaining store standards, and coordinating with other departments during promotions.