Front-End Merchandising & Customer Service Specialist

Dollar General; Cleves (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a store associate to serve as the main point of contact for customers, assist with plan-o-grams, and stock merchandise while maintaining neat and organized displays.

Responsibilities include unloading trucks, operating the cash register, greeting customers, helping locate items, and ensuring safety policies are followed. The role requires physical effort such as lifting and standing for long periods.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Greet customers and operate the cash register to total purchases.
• Collect payment and make change.
• Assist with ordering merchandise using handheld scanners as needed.
• Keep store front clean and set up sidewalk displays when necessary.

Skills

Interpersonal skills

Safety policies

Plan-o-gram reading

Cash handling

Math skills

IBM cash register functions

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store associate to serve as the main point of contact for customers, assist with plan-o-grams, and stock merchandise while maintaining neat and organized displays.

Responsibilities include unloading trucks, operating the cash register, greeting customers, helping locate items, and ensuring safety policies are followed. The role requires physical effort such as lifting and standing for long periods.