Front End Lead - Smooth Checkout & Customer Experience

Paycom - ATS; Boise (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Boise Co-op is seeking a Front End Associate to keep checkout operations smooth while delivering friendly customer service in a grocery setting. You will support cashiers, handle accurate transactions, and communicate clearly with customers and team members.

Responsibilities include operating the POS, assisting at self-checkouts, organizing the Front End area, and ensuring safety and cleanliness. Evening and weekend shifts available, with a focus on teamwork and reliable service.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail cashier or customer service experience preferred, especially in a grocery environment.
• Must successfully complete a criminal background check.

Responsibilities

• Provide accurate and efficient checkout by entering correct SKU, quantity, and weight information into the POS system.
• Engage customers warmly and offer membership information during transactions.
• Follow all cash handling and check receiving procedures to maintain till and safe accuracy.
• Uphold state regulations concerning the sale of alcoholic beverages.
• Monitor self-checkout stations, assist customers, and resolve concerns with calm professionalism.
• Prepare and communicate daily huddle information to ensure cashiers have the tools and updates they need.
• Oversee cleanliness and organization of the Front End, foyer, and store entrance to maintain a safe, welcoming environment.
• Perform register drops and loans and prepare deposits according to established procedures.

Skills

Interpersonal skills

Customer service

Communication

Learn quickly

Calm under pressure

Flexibility

Education

High school diploma or equivalent

Job description

Boise Co-op is seeking a Front End Associate to keep checkout operations smooth while delivering friendly customer service in a grocery setting. You will support cashiers, handle accurate transactions, and communicate clearly with customers and team members.

Responsibilities include operating the POS, assisting at self-checkouts, organizing the Front End area, and ensuring safety and cleanliness. Evening and weekend shifts available, with a focus on teamwork and reliable service.