Front-End Lead: Service, Merch & Ops

The Winn-Dixie Company; Key West (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Winn-Dixie Company is seeking a Front End Department Manager to oversee daily store operations, assist with cash controls and sales records, and promote consistent operating conditions. You will supervise, train, and develop team members while prioritizing customer service and merchandise presentation.

The role requires balancing hands-on leadership with administrative tasks, ensuring safety, and adhering to company policies.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.

Responsibilities

• Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
• Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
• Offers product samples, answers product questions and assists customers in finding or suggesting products.
• Ensures customer requests and special orders are fulfilled.

Skills

Customer service

Communication skills

Interpersonal skills

Team leadership

Basic math

Computer skills

Education

High School / GED

Job description

The Winn-Dixie Company is seeking a Front End Department Manager to oversee daily store operations, assist with cash controls and sales records, and promote consistent operating conditions. You will supervise, train, and develop team members while prioritizing customer service and merchandise presentation.

The role requires balancing hands-on leadership with administrative tasks, ensuring safety, and adhering to company policies.