Store Experience Leader & People Developer

The Winn-Dixie Company; Oneco (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Winn-Dixie Company is seeking a Customer Service Manager to oversee front-end operations in Florida. This working manager role balances physical tasks with leadership, hiring and training responsibilities, and daily store governance to ensure exceptional customer experiences aligned with company standards.

You will lead cash handling, labor planning, asset protection, and safety programs while building a strong team bench for future growth and neighborhood partnerships, in a fast-paced

Qualifications

• Front-end leadership and customer service management experience.
• Must supervise budgets, labor and safety compliance.
• Food safety certification or ability to obtain within 180 days.

Responsibilities

• Leads front-end teams to deliver a great shopping experience.
• Manages store budget, labor, inventory and cash controls.
• Trains and coaches staff on KPIs, product knowledge and service.
• Ensures safety and sanitation compliance and regulatory adherence.
• Performs other duties as assigned.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Computer literacy

Food safety certification

Education

High School Diploma or GED

Bachelor's degree or 4 years relevant experience

Tools

POS systems

Job description

The Winn-Dixie Company is seeking a Customer Service Manager to oversee front-end operations in Florida. This working manager role balances physical tasks with leadership, hiring and training responsibilities, and daily store governance to ensure exceptional customer experiences aligned with company standards.

You will lead cash handling, labor planning, asset protection, and safety programs while building a strong team bench for future growth and neighborhood partnerships, in a fast-paced