Front-End Manager — Guest Experience & Team Leader

Citarella Operating, LLC; Greenwich, Northern (CT, KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Flexible spending

Employee discounts

Paid time off

401k with match

Job summary

Citarella in Greenwich, CT is seeking a Front End Manager to oversee cashier operations, drive sales, and lead the front-end team. The role demands hospitality-driven leadership, strong math and communication skills, and a focus on delivering an exceptional guest experience.

Minimum 3 years of grocery front-end management experience is required. Competitive hourly pay up to $27, with night/weekend availability and a dynamic, customer-focused environment.

Qualifications

• Minimum of 3 years’ experience managing a front-end/cashier department in a grocery store environment.
• Flexibility schedule including nights, weekends and holidays.
• Ability to perform physical requirements of job including standing, kneeling, and lifting 20-50 pounds.
• Excellent interpersonal communication and organizational skills.
• Proficient computer knowledge: Outlook, Word, Excel.

Responsibilities

• Oversee and manage all front-end cashier operations and department profitability.
• Provide exceptional guest service and respond to guest needs.
• Train and supervise front-end associates on policies and procedures.
• Maintain professional environment and ensure safety and cleanliness of the front end.
• Monitor guest traffic, service levels, and inventory; coordinate front-end activities.

Skills

Front-end management

Customer service

Cash handling

Team leadership

MS Office

Job description

Citarella in Greenwich, CT is seeking a Front End Manager to oversee cashier operations, drive sales, and lead the front-end team. The role demands hospitality-driven leadership, strong math and communication skills, and a focus on delivering an exceptional guest experience.

Minimum 3 years of grocery front-end management experience is required. Competitive hourly pay up to $27, with night/weekend availability and a dynamic, customer-focused environment.