FRONT END/LEAD CLERK

Pick 'n Save in; Fond du Lac (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery store is seeking a Front End/Lead Clerk to support department operations and ensure excellent customer service. The ideal candidate will demonstrate strong communication skills and integrity while managing retail operations. Opportunities for growth and comprehensive benefits are offered.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Store retail experience with emphasis on customer service and front-end operations.
• Effective written and oral communication skills.

Responsibilities

• Support all Front End department operations and policies.
• Manage customer service and ensure efficient operations.

Skills

Customer Service

Communication

Multitasking

Integrity

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

FRONT END/LEAD CLERK (Finance)

Provide day-to-day support for all Front End department operations, policies, processes, and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick ‘N Save customers in 89 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick ‘N Save family!

If you need reasonable accommodation to complete a job application or participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• Healthcare coverage, including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support with free counseling and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Willing to work mornings, afternoons, evenings, or nights as needed.
• Willing and available to work weekends and holidays, especially during peak times.
• Store retail experience with an emphasis on customer service and front-end operations.
• Ability to multitask and handle large workloads.
• Effective written and oral communication skills.
• Ability to learn various computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
• Understanding of key department operations such as managing people, merchandising, inventory, shrink control, customer service, labor scheduling, and expense control.
• High level of integrity and dependability in past work records.

Desired Qualifications:

• Thorough experience in customer service and front-end operations.

• Ability to explore and develop more effective processes, policies, and procedures for Front End, Customer Service Center, and Accounting.
• Design a cleaner, more efficient working environment for related departments.
• Ensure safe, effective, and efficient customer service throughout the department.
• Improve various performance reports and metrics such as Shopping Experience Progress Report, Customer Tracker, and others.
• Provide training, support, and follow-up on Key Retailing aspects.
• Coach and train customer service managers and front-end supervisors.
• Promote and implement company initiatives and process improvements positively and respectfully.
• Support store management in maintaining a clean and organized shopping environment.
• Perform any other duties as assigned, including follow-up on special assignments.
• Must be able to perform essential functions with or without reasonable accommodation.