Front End Guest Service Associate

Kroger; Greeley (CO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling benefits

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Greeley, CO is seeking a front-end oriented professional to enhance customer service and front-end operations. You will supervise checkout, assist customers, and help maintain a clean, efficient store environment.

The role emphasizes teamwork, accuracy in transactions, and adherence to policies while delivering a friendly shopping experience. Flexibility for varied shifts is preferred.

Qualifications

• High School Diploma or GED required.
• 6 months related experience or training; or equivalent combination of education or experience.
• Effective interpersonal and customer service skills.
• Good math skills (ability to add, subtract, multiply and divide).
• Sound judgement/decision making skills.
• Friendly, approachable/outgoing demeanor/team player.
• Ability to work in a fast paced environment.
• Good oral and written communication skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service with sincere, patient interactions and thanking customers.
• Greet customers genuinely and assist them to products, loading/unloading items and reaching for items.
• Anticipate customer needs and resolve issues to strengthen loyalty.
• Oversee front end operations to meet sales, labor and shrink goals, ensuring cleanliness and sanitation.

Skills

Customer service

Teamwork

Mathematical skills

Interpersonal skills

Communication skills

Fast-paced environment

Education

High School Diploma or GED

Tools

Microsoft Office Word

Excel

Job description

Kroger in Greeley, CO is seeking a front-end oriented professional to enhance customer service and front-end operations. You will supervise checkout, assist customers, and help maintain a clean, efficient store environment.

The role emphasizes teamwork, accuracy in transactions, and adherence to policies while delivering a friendly shopping experience. Flexibility for varied shifts is preferred.