Front-End Department Lead — Customer Experience

Kroger; Commerce (AL); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Growth opportunities

Job summary

Kroger in Commerce, Alabama is seeking a Front-end Associate to deliver outstanding customer service, keep a safe, clean environment, and support front-end operations. You will assist the department manager in achieving sales and profit goals and help supervise front-end activities.

You will respond to questions, share product knowledge, monitor budgets and staffing with store management, and uphold Kroger's values of respect, honesty, integrity and safety.

Qualifications

• Retail or customer service experience required.
• Strong communication and math skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist department manager in achieving sales and profit goals.
• Supervise Front-end department duties and operations.
• Provide exceptional service and respond to product questions.
• Monitor quality assurance standards and safety.

Skills

Effective communication

Handle stressful situations

Basic math

Retail or Customer Service

Education

High school diploma or equivalent

Management experience

Second language

Job description

Kroger in Commerce, Alabama is seeking a Front-end Associate to deliver outstanding customer service, keep a safe, clean environment, and support front-end operations. You will assist the department manager in achieving sales and profit goals and help supervise front-end activities.

You will respond to questions, share product knowledge, monitor budgets and staffing with store management, and uphold Kroger's values of respect, honesty, integrity and safety.