Front-End Customer Service Specialist

Ridleys-Family-Markets-Inc; Payson (UT); On-site; USD 24,000 - 32,000; Full time

Job summary

Ridleys-Family-Markets-Inc is seeking an attentive team member to support front-end operations and customer service at our Payson, Utah location. You will greet guests, bag purchases, and help with price checks and general store duties.

The role emphasizes friendly communication, adherence to store policies, and collaboration with department managers to improve store performance. Physical tasks include lifting up to 50 pounds and standing for long periods.

Qualifications

• LICENSES: None Required.
• COMMUNICATION: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• EQUIPMENT: May be required to use or operate box cutters, knives, bread slicer, and other power-driven equipment.
• PHYSICAL ABILITIES: Regularly required to walk, stand, sit, twist, and bend; hands to fingers to handle or feel; lift up to 50 pounds.
• EXPERIENCE: None required.
• REASON ABILITY: Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Bags guests' purchases promptly and efficiently within proper guidelines.
• Fills all bag slots and supplies necessary for efficient front-end operations.
• Assist with price checks and go-backs.
• Assists with general housekeeping and 'sweep sheet' duties as assigned.
• Keeps the parking lot clear of carts and returns them to proper store location as directed by management.
• Always follows safety policies regarding cart retrieval. Removes clutter from carts & wipes down kids carts before putting them away.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.

Skills

Customer relations

Communication

Job description

Ridleys-Family-Markets-Inc is seeking an attentive team member to support front-end operations and customer service at our Payson, Utah location. You will greet guests, bag purchases, and help with price checks and general store duties.

The role emphasizes friendly communication, adherence to store policies, and collaboration with department managers to improve store performance. Physical tasks include lifting up to 50 pounds and standing for long periods.