Front End Customer Service Leader

Food Lion; Garden City (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Garden City, SC is seeking a Front End Customer Service team member to greet customers, ring up purchases, and assist with store front operations. You will help maintain a neat, efficient front end and provide fast, friendly service in a dynamic retail setting.

This role emphasizes accurate cash handling, adherence to store policies, and strong customer engagement. Training covers POS systems, safety procedures, and exceptional service standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Ensure store front end operations are accurate and on time using registers and reports.
• Maintain knowledge of front end procedures including cash reports and deposits.
• Ensure front end area is neat and presentable.
• Report any register issues to the manager.
• Keep MVP savings center KIOSK stocked and functional.
• Perform sales associate tasks when scheduled or needed per surge plan.

Skills

Communication skills

Customer service

Multi-tasking

Cash handling

Professional demeanor

Education

High school diploma or equivalent

Job description

Food Lion in Garden City, SC is seeking a Front End Customer Service team member to greet customers, ring up purchases, and assist with store front operations. You will help maintain a neat, efficient front end and provide fast, friendly service in a dynamic retail setting.

This role emphasizes accurate cash handling, adherence to store policies, and strong customer engagement. Training covers POS systems, safety procedures, and exceptional service standards.