Front End Customer Service Lead

Food Lion; Pelzer (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Pelzer, SC is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager. You will greet customers, handle checkout transactions, and maintain clean, organized front-end areas while upholding safety standards.

Responsibilities include scanning orders, bagging, assisting with Food Lion To-Go orders when applicable, and ensuring accurate cash control. Prioritize courteous service and teamwork daily.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Must meet the physical requirements with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload groceries from cart to belt for easy bagging.
• Check the bottom of carts for items before completing an order.
• Scan orders and handle payment transactions per standard practice.
• Follow cash handling procedures and assist with refunds and error corrections.
• Identify customers needing assistance and offer to take orders to their car.
• Maintain a neat, clean front-end area and wear the Food Lion uniform with name badge.

Skills

Customer service

Communication skills

Cash handling

POS operations

Education

High school diploma or equivalent

Tools

Cash register

Scanner

POS system

Job description

Food Lion in Pelzer, SC is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager. You will greet customers, handle checkout transactions, and maintain clean, organized front-end areas while upholding safety standards.

Responsibilities include scanning orders, bagging, assisting with Food Lion To-Go orders when applicable, and ensuring accurate cash control. Prioritize courteous service and teamwork daily.