Front End Customer Service Lead

Food Lion; Delaware; Hybrid; USD 25,000 - 33,000; Full time

Job summary

Food Lion in Selbyville, DE is seeking a Front End/Customer Service Associate to provide fast, friendly service, greet customers, and manage payments while keeping the store front-end clean and organized.

You will work as part of a team to ensure accurate scans, proper bagging, and adherence to store standards, with opportunities to assist with Food Lion To-Go orders where applicable.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use their name whenever possible
• Unload customers' groceries from cart to belt and group items to aid bagging
• Scan orders and handle payment transactions per standard practice
• Follow bagging procedures for correct use of bags and disposal
• Maintain front-end area and keep it neat and clean
• Follow cash handling procedures for refunds, coupons, and vouchers
• Notify QA of cleaning issues or maintenance needs, and report register malfunctions
• Perform cashier tasks when scheduled and cover front-end duties as needed
• Assist with Food Lion To-Go orders when applicable

Skills

Customer service

Communication

Multitask learning

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Selbyville, DE is seeking a Front End/Customer Service Associate to provide fast, friendly service, greet customers, and manage payments while keeping the store front-end clean and organized.

You will work as part of a team to ensure accurate scans, proper bagging, and adherence to store standards, with opportunities to assist with Food Lion To-Go orders where applicable.