Front-End Customer Service Associate

Vallarta-Supermarkets; Delano (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Life insurance

401(k) Retirement Plan

Paid vacation

Access to legal services

Premium pay for holidays

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Delano, CA is seeking courteous team members for full-time roles at the front of the store. You will greet customers, bag groceries, assist with carry-out, and help locate products while upholding Vallarta’s service standards.

As a Courtesy Clerk, you’ll maintain clean store areas, perform price checks, and support safe, welcoming environments for shoppers. Join a friendly team with holiday pay and other benefits.

Qualifications

• Must be able to speak, read, write, and understand English.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Always maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

Communication

English fluency

Job description

Vallarta Supermarkets in Delano, CA is seeking courteous team members for full-time roles at the front of the store. You will greet customers, bag groceries, assist with carry-out, and help locate products while upholding Vallarta’s service standards.

As a Courtesy Clerk, you’ll maintain clean store areas, perform price checks, and support safe, welcoming environments for shoppers. Join a friendly team with holiday pay and other benefits.