Front End Customer Leader - Service & Checkout

Food Lion; Laurinburg (NC); Hybrid; USD 1,515,000 - 2,066,000; Part time

Job summary

Food Lion in Laurinburg, NC is hiring for a Front End Customer Service associate. You will provide fast, friendly service, greet customers by name where possible, manage checkout transactions and help maintain clean, organized front-end areas.

Responsibilities include assisting the Customer Service Manager, following cash handling procedures, processing Food Lion To-Go orders if applicable, and contributing to a positive shopping experience while upholding store standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload carts and manage bagging procedures to assist customers.
• Scan orders and handle the payment transaction per standard practice.
• Follow cash handling procedures and assist with refunds and overrides.
• Assist with Food Lion To-Go orders and carry customer orders to their car when needed.
• Maintain a neat, clean front end and report maintenance needs.
• Complete CBT training and perform cashier duties during surge plans.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Laurinburg, NC is hiring for a Front End Customer Service associate. You will provide fast, friendly service, greet customers by name where possible, manage checkout transactions and help maintain clean, organized front-end areas.

Responsibilities include assisting the Customer Service Manager, following cash handling procedures, processing Food Lion To-Go orders if applicable, and contributing to a positive shopping experience while upholding store standards.