Front-End Customer Lead: Service & Cashier Excellence

Food Lion; Hampstead (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Food Lion in Hampstead, NC, is hiring for a front end associate to deliver fast, friendly service, greet customers by name, ring up purchases, and help maintain clean, well-organized lanes. You will support the Customer Service Manager and Team during peak times.

The role emphasizes accuracy in cash handling, adherence to safety and bagging procedures, and willingness to help with Food Lion To-Go orders. Prior retail experience is beneficial; high school diploma preferred; flexible for surge

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use their name whenever possible
• Unload customers' groceries from cart to belt and assist with bagging
• Follow bagging procedures and correct use of bags by type
• Scan orders and handle payment transactions per standard practice
• Maintain cash control and report any register issues
• Observe safety procedures and keep front end area neat and clean
• Assist with Food Lion To-Go orders when applicable
• Perform tasks as cashier when scheduled or as needed

Skills

Customer service

Communication

Multi-tasking

Cashier tech

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Food Lion in Hampstead, NC, is hiring for a front end associate to deliver fast, friendly service, greet customers by name, ring up purchases, and help maintain clean, well-organized lanes. You will support the Customer Service Manager and Team during peak times.

The role emphasizes accuracy in cash handling, adherence to safety and bagging procedures, and willingness to help with Food Lion To-Go orders. Prior retail experience is beneficial; high school diploma preferred; flexible for surge