Front End Customer Experience Specialist

The Kroger Co.; Vernal (UT); On-site; USD 18,000 - 21,000; Full time

Job summary

The Kroger Co. in Vernal, Utah is seeking a friendly and dependable cashier/bagger to create an outstanding customer experience.

You will greet customers, assist with questions, and ensure fast, accurate checkouts while maintaining a clean, safe environment. You will operate the POS, process cash, credit, debit, SNAP EBT, WIC, and other tender types according to policy, prevent loss, monitor age-restricted items, and help customers navigate coupons and ads.

Qualifications

• Customer service experience is required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math is required.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle tenders such as Cash, Credit, Debit, SNAP EBT, WIC, coupons, and loyalty offers according to policy.
• Adhere to cash handling limits and work to prevent loss and shrink.
• Follow guidelines for restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator and follow store policies.

Skills

Customer service

Stress management

Communication

Basic math

Job description

The Kroger Co. in Vernal, Utah is seeking a friendly and dependable cashier/bagger to create an outstanding customer experience.

You will greet customers, assist with questions, and ensure fast, accurate checkouts while maintaining a clean, safe environment. You will operate the POS, process cash, credit, debit, SNAP EBT, WIC, and other tender types according to policy, prevent loss, monitor age-restricted items, and help customers navigate coupons and ads.