Front-End Customer Experience Specialist

Weis Markets, Inc.; Lansdale (Montgomery County); On-site; USD 29,000 - 36,000; Full time

Job summary

Weis Markets, Inc. is seeking a Customer Experience Associate for our Lansdale, PA location. You will greet customers, answer questions, and resolve concerns with professionalism while handling checkout procedures, bagging, and cash handling accurately.

Responsibilities include maintaining store cleanliness, adhering to PPE guidelines, staying informed on weekly ads and promotions, and cooperating with coworkers to ensure smooth operations. Weis Markets is an Equal Opportunity Employer.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Operates front end scanning equipment and cash register. Performs all related checkout procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Weis Markets, Inc. is seeking a Customer Experience Associate for our Lansdale, PA location. You will greet customers, answer questions, and resolve concerns with professionalism while handling checkout procedures, bagging, and cash handling accurately.

Responsibilities include maintaining store cleanliness, adhering to PPE guidelines, staying informed on weekly ads and promotions, and cooperating with coworkers to ensure smooth operations. Weis Markets is an Equal Opportunity Employer.