Front End Customer Experience Leader

Food Lion; Rocky Mount (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Rocky Mount, NC, is seeking a Front End/Cashier Associate to provide fast, friendly service at the store’s front end. You will greet customers, process transactions, and ensure front-end areas stay clean and well-organized within standard guidelines.

The role emphasizes accurate cash handling, excellent service, and adherence to dress code and safety policies, with opportunities to learn multiple tasks and use the POS system. This position is on-site at Store 00619 Front End.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Avoid personal conversations with other associates when customers are present.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.

Skills

Customer service

Cashier operations

Front end

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion in Rocky Mount, NC, is seeking a Front End/Cashier Associate to provide fast, friendly service at the store’s front end. You will greet customers, process transactions, and ensure front-end areas stay clean and well-organized within standard guidelines.

The role emphasizes accurate cash handling, excellent service, and adherence to dress code and safety policies, with opportunities to learn multiple tasks and use the POS system. This position is on-site at Store 00619 Front End.