Front-End Customer Experience Leader

Food Lion; Cayce (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Cayce, SC is seeking a Front End Associate to provide fast, friendly service and support cashiers in daily store operations. You will greet customers, handle transactions, and help maintain a neat front end while adhering to company standards.

Your role emphasizes customer satisfaction, accurate cash handling, and teamwork with the Customer Service Manager and other store staff. This position requires a high school level of education, effective communication, and physical ability to

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and physical ability.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents

Skills

Customer service

Cashier operations

Communication skills

Multi-tasking

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Cayce, SC is seeking a Front End Associate to provide fast, friendly service and support cashiers in daily store operations. You will greet customers, handle transactions, and help maintain a neat front end while adhering to company standards.

Your role emphasizes customer satisfaction, accurate cash handling, and teamwork with the Customer Service Manager and other store staff. This position requires a high school level of education, effective communication, and physical ability to