Front End & Courtesy Clerk: Fast, Friendly Checkout

The Kroger Co.; Huntington (WV); Sur place; USD 15 000 - 18 000; Plein temps

Résumé du poste

The Kroger Co. is seeking a friendly and reliable bagger to provide outstanding customer service in Huntington, WV. You will greet customers, assist with purchases, and operate the check lane efficiently while following store policies and safety guidelines.

You will handle basic transactions, understand the POS system, and assist with loyalty programs, coupons, and promotions. The role emphasizes honesty, integrity, and customer-first service in a fast-paced grocery environment.

Qualifications

• Customer service experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Responsabilités

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons) per policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow policies for restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow procedures for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and report repairs.
• Create welcoming environment and answer product questions.

Connaissances

Customer service

Stress management

Communication

Basic math

Description du poste

The Kroger Co. is seeking a friendly and reliable bagger to provide outstanding customer service in Huntington, WV. You will greet customers, assist with purchases, and operate the check lane efficiently while following store policies and safety guidelines.

You will handle basic transactions, understand the POS system, and assist with loyalty programs, coupons, and promotions. The role emphasizes honesty, integrity, and customer-first service in a fast-paced grocery environment.