Front End & Courtesy Clerk — Customer Service & POS Pro

Kroger; Soldotna (AK); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Job summary

The Kroger Co. is seeking an energetic bagger/courtesy clerk to create an outstanding customer experience. You will greet customers, assist in checkout, and help maintain a safe, clean store environment that encourages repeat visits.

You will learn to operate the POS, handle cash and other payment methods, assist with stock, and follow company policies while delivering friendly, efficient service in a fast-paced setting.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle various tenders according to company policy.
• Adhere to cash limits and prevent loss.
• Adhere to guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to all food safety regulations.
• Support safety programs and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Create an environment where customers feel welcome and valued.
• Follow all laws and company guidelines.
• Work cooperatively in a fast-paced environment.
• Manage conflicts calmly and professionally.
• Maintain honesty and integrity with customer and business information.
• Assist customers including minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

Customer service

Cash handling

POS system

Communication

Job description

The Kroger Co. is seeking an energetic bagger/courtesy clerk to create an outstanding customer experience. You will greet customers, assist in checkout, and help maintain a safe, clean store environment that encourages repeat visits.

You will learn to operate the POS, handle cash and other payment methods, assist with stock, and follow company policies while delivering friendly, efficient service in a fast-paced setting.