FRONT END/COURTESY CLERK

Fred Meyer; Roseburg (OR); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team and create outstanding customer experiences. This role involves engaging with customers, processing transactions, and ensuring a safe and welcoming environment. With a focus on growth and development, the company offers comprehensive benefits and a supportive atmosphere for employees. If you're passionate about service and eager to learn, this opportunity could be your recipe for success in a dynamic work environment.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Employee Assistance Program

Qualifications

• Experience in customer service and effective communication is essential.
• Ability to manage stress and handle transactions accurately.

Responsibilities

• Greet and assist customers while processing transactions efficiently.
• Adhere to safety regulations and company policies during operations.

Skills

Customer service experience

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Tools

Point of Sale (POS) system

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Customer service experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Qualifications:

• Prior experience as a Bagger or Courtesy Clerk

Responsibilities:

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to the company's limits on cash shortages and/or overages and work honestly to control loss.
• Follow guidelines on restricted sale items (e.g., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
• Perform preventive maintenance on equipment and report repairs.
• Create a welcoming environment for customers by answering questions about products.
• Comply with all applicable laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict effectively and ethically.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodation.