Front End Closing Manager

GRNN CO; Livermore (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

GRNN CO is seeking a front-end supervisor in Livermore, CA to greet customers, ensure prompt and courteous service, and oversee cash handling and register reconciliation.

Ideal candidates will train new staff, maintain professional communications with teammates, and promote a customer-focused environment on every shift.

Qualifications

• Greet customers and provide prompt, courteous service and assistance.
• Ability to work cooperatively with others.
• Provide training to new employees.
• Ability to stand/walk for the duration of a scheduled shift.
• Overseeing front-end operations including cash handling, register reconciliation, and customer service.
• Maintain honest, direct, and respectful communications with co-workers and managers.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Oversee front-end operations including cash handling and register reconciliation.
• Monitor employee performance to ensure satisfactory performance.
• Ensure team members are customer focused and minimize customer waiting time at checkout.
• Maintain professional appearance and act as a positive role model for all employees.

Skills

Customer service

Teamwork

Training others

Communication

Job description

Portray a professional appearance and be a positive role model for all employees

Greet all Customers and provide them with prompt, courteous service and assistance

Provide training to new employees

Ability to work cooperatively with others.

Ability to work all assigned work schedules and comply with all time and attendance policies.

Monitoring employee performance to ensure that they are performing their responsibilities in a satisfactory manner

Ability to stand/walk for the duration of a scheduled shift.

Overseeing all front-end operations including cash handling, register reconciliation, and customer service

Ensure that all team members are customer focused and are demonstrating excellent customer service at all times.

Ensure that cashiers are available to check out customers with minimum waiting

Maintain honest, direct, and respectful communications with co-workers and managers