Front End - Checker

Broulim's ACE Hardware; Wyoming; On-site; USD 26,000 - 34,000; Part time

Job summary

Broulim's ACE Hardware is looking for a reliable Checker to join our fast-paced checkout team. You will scan and bag items, process payments, and provide friendly customer service to create a smooth shopping experience for every guest.

The role emphasizes accuracy, attention to detail, and the ability to assist customers with questions about policies, promotions, and products. Must be able to stand for long periods and lift up to 25 pounds in a retail environment.

Qualifications

• High school diploma or equivalent or better.
• Previous experience in a customer service or retail environment is preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift and carry up to 25 pounds.

Responsibilities

• Greet customers with a smile and assist them at the checkout counter.
• Ensure accuracy in scanning items and prices.
• Process payments (cash, card, and electronic) using a POS system.
• Provide information on store policies, promotions and products.
• Handle returns and exchanges per store policies.

Skills

Attention to Detail

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Title: Checker

Primary Supervisor: Front End Manager

Status: Non-Exempt

Join our team as a Checker at Broulim's! Are you detail-oriented, reliable, and enjoy working in a fast-paced environment? We're seeking individuals who excel in accuracy and customer service to join our team. If you have strong attention to detail and enjoy interacting with people, Be part of a team committed to providing exceptional service and ensuring customer satisfaction.

Job Summary:

As a Checker, you will play a vital role in providing efficient and accurate checkout services to our customers. Your responsibilities will include scanning and bagging items, processing payments, and providing friendly customer service. Join us in creating positive experiences for our customers and ensuring a seamless shopping experience.

Examples of Duties:

• Greet customers with a smile and assist them with scanning and bagging items at the checkout counter.
• Ensure accuracy in scanning items, paying attention to prices and product codes.
• Process various forms of payment, including cash, credit cards, and electronic payments, using a POS system.
• Provide assistance and information to customers regarding store policies, promotions, and products.
• Handle returns and exchanges according to store policies, ensuring customer satisfaction.
• Maintain cleanliness and organization at the checkout area, including cleaning conveyor belts, scanners, and bagging stations.
• Assist with stocking shelves and replenishing inventory as needed.
• Collaborate with other team members to ensure efficient store operations and excellent customer service.

Knowledge:

• Basic knowledge of grocery store layout and product locations.
• Familiarity with cash handling procedures and POS systems.
• Understanding of customer service principles and practices.

Skills:

• Attention to Detail: Ability to accurately scan items and process transactions.
• Customer Service: Excellent interpersonal skills for interacting with customers in a courteous and friendly manner.
• Communication: Clear and effective communication skills for conveying information to customers and coworkers.
• Organization: Skill in managing tasks and priorities to ensure efficient checkout operations.

Abilities:

• Adaptability: Flexibility to adjust to changing priorities and handle various tasks as needed.
• Teamwork: Collaboration with coworkers to provide excellent service and support to customers.
• Multitasking: Skill in managing multiple tasks simultaneously in a fast-paced environment.
• Numerical Skills: Basic math skills for calculating prices and processing payments.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment is preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift and carry up to 25 pounds.