Front End - Checker

Broulim's ACE Hardware; Idaho; Hybrid; USD 18,000 - 23,000; Full time

Job summary

Broulim’s in Idaho is looking for a diligent Checker to deliver fast, friendly checkout service and accurate transactions. You will scan and bag items, handle payments, and answer customer questions to ensure a smooth shopping experience.

The role is non-exempt and full-time, offering a fast-paced team environment focused on accuracy and customer satisfaction in a retail setting.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or retail preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift and carry up to 25 pounds.

Responsibilities

• Greet customers with a smile and assist them with scanning and bagging items at the checkout counter.
• Ensure accuracy in scanning items, paying attention to prices and product codes.
• Process various forms of payment, including cash, credit cards, and electronic payments, using a POS system.
• Provide assistance and information to customers regarding store policies, promotions, and products.
• Handle returns and exchanges according to store policies, ensuring customer satisfaction.
• Maintain cleanliness and organization at the checkout area, including cleaning conveyor belts, scanners, and bagging stations.
• Assist with stocking shelves and replenishing inventory as needed.
• Collaborate with other team members to ensure efficient store operations and excellent customer service.

Skills

Attention to Detail

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Job description

Job Title: Checker

Primary Supervisor: Front End Manager

Status: Non-Exempt

Join our team as a Checker at Broulim’s! Are you detail-oriented, reliable, and enjoy working in a fast-paced environment? We're seeking individuals who excel in accuracy and customer service to join our team. Be part of a team committed to providing exceptional service and ensuring customer satisfaction.

Job Summary

As a Checker, you will play a vital role in providing efficient and accurate checkout services to our customers. Your responsibilities will include scanning and bagging items, processing payments, and providing friendly customer service. Join us in creating positive experiences for our customers and ensuring a seamless shopping experience.

Examples of Duties

• Greet customers with a smile and assist them with scanning and bagging items at the checkout counter.
• Ensure accuracy in scanning items, paying attention to prices and product codes.
• Process various forms of payment, including cash, credit cards, and electronic payments, using a POS system.
• Provide assistance and information to customers regarding store policies, promotions, and products.
• Handle returns and exchanges according to store policies, ensuring customer satisfaction.
• Maintain cleanliness and organization at the checkout area, including cleaning conveyor belts, scanners, and bagging stations.
• Assist with stocking shelves and replenishing inventory as needed.
• Collaborate with other team members to ensure efficient store operations and excellent customer service.

Knowledge

• Basic knowledge of grocery store layout and product locations.
• Familiarity with cash handling procedures and POS systems.
• Understanding of customer service principles and practices.

Skills

• Attention to Detail: Ability to accurately scan items and process transactions.
• Customer Service: Excellent interpersonal skills for interacting with customers in a courteous and friendly manner.
• Communication: Clear and effective communication skills for conveying information to customers and coworkers.
• Organization: Skill in managing tasks and priorities to ensure efficient checkout operations.

Abilities

• Adaptability: Flexibility to adjust to changing priorities and handle various tasks as needed.
• Teamwork: Collaboration with coworkers to provide excellent service and support to customers.
• Multitasking: Skill in managing multiple tasks simultaneously in a fast-paced environment.
• Numerical Skills: Basic math skills for calculating prices and processing payments.

Minimum Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment is preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift and carry up to 25 pounds.