Front End - Checker

Broulims-Supermarkets-Inc; Rigby (ID); On-site; USD 18,000 - 23,000; Full time

Job summary

Broulim's is seeking a detail-oriented Checker to provide efficient checkout services and friendly customer support. You will scan and bag items, process payments, and help customers with store policies and promotions.

The role emphasizes accuracy, reliability, and teamwork to ensure a smooth and pleasant shopping experience. Ideal candidates are comfortable standing for extended periods, handling multiple tasks, and delivering consistent service during busy periods.

Qualifications

• High school diploma or equivalent.
• Customer service or retail experience is preferred but not required.
• Availability for flexible hours, including evenings, weekends and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Greet customers and assist them with scanning and bagging at the checkout counter.
• Ensure accuracy in scanning items and prices.
• Process payments via cash, card, and electronic methods using a POS system.
• Provide information on store policies, promotions, and products.
• Handle returns and exchanges per store policies.
• Maintain cleanliness and organization at the checkout area.
• Assist with stocking shelves and replenishing inventory as needed.
• Collaborate with team to ensure smooth store operations and excellent service.

Skills

Attention to detail

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Title: Checker

Primary Supervisor: Front End Manager

Status: Non-Exempt

Join our team as a Checker at Broulim's! Are you detail-oriented, reliable, and enjoy working in a fast-paced environment? We're seeking individuals who excel in accuracy and customer service to join our team. If you have strong attention to detail and enjoy interacting with people, Be part of a team committed to providing exceptional service and ensuring customer satisfaction.

Job Summary: As a Checker, you will play a vital role in providing efficient and accurate checkout services to our customers. Your responsibilities will include scanning and bagging items, processing payments, and providing friendly customer service. Join us in creating positive experiences for our customers and ensuring a seamless shopping experience.

Examples of Duties:

• Greet customers with a smile and assist them with scanning and bagging items at the checkout counter.
• Ensure accuracy in scanning items, paying attention to prices and product codes.
• Process various forms of payment, including cash, credit cards, and electronic payments, using a POS system.
• Provide assistance and information to customers regarding store policies, promotions, and products.
• Handle returns and exchanges according to store policies, ensuring customer satisfaction.
• Maintain cleanliness and organization at the checkout area, including cleaning conveyor belts, scanners, and bagging stations.
• Assist with stocking shelves and replenishing inventory as needed.
• Collaborate with other team members to ensure efficient store operations and excellent customer service.

Knowledge:

• Basic knowledge of grocery store layout and product locations.
• Familiarity with cash handling procedures and POS systems.
• Understanding of customer service principles and practices.

Skills:

• Attention to Detail: Ability to accurately scan items and process transactions.
• Customer Service: Excellent interpersonal skills for interacting with customers in a courteous and friendly manner.
• Communication: Clear and effective communication skills for conveying information to customers and coworkers.
• Organization: Skill in managing tasks and priorities to ensure efficient checkout operations.

Abilities:

• Adaptability: Flexibility to adjust to changing priorities and handle various tasks as needed.
• Teamwork: Collaboration with coworkers to provide excellent service and support to customers.
• Multitasking: Skill in managing multiple tasks simultaneously in a fast-paced environment.
• Numerical Skills: Basic math skills for calculating prices and processing payments.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment is preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift and carry up to 25 pounds.