Front End & Cashier: Fast-Paced Customer Service Pro

Kroger; Spokane (WA); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Kroger in Spokane, WA is seeking friendly cashiers to assist customers and process sales while upholding our values of respect, honesty, integrity, diversity and safety.

You will perform cashier duties, maintain checkstand cleanliness, handle refunds and exchanges, answer phones, and support store accounting and customer service initiatives in a fast-paced environment. This role requires reliability, attention to detail, and teamwork.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be able to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and work overtime as needed.
• Ability to organize/prioritize tasks/projects.
• Accuracy/attention to detail.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Run vendor reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Skills

Cashier experience

Customer service

Attention to detail

Flexibility

Teamwork

Education

High school diploma or GED

Job description

Kroger in Spokane, WA is seeking friendly cashiers to assist customers and process sales while upholding our values of respect, honesty, integrity, diversity and safety.

You will perform cashier duties, maintain checkstand cleanliness, handle refunds and exchanges, answer phones, and support store accounting and customer service initiatives in a fast-paced environment. This role requires reliability, attention to detail, and teamwork.