Front End Cashier - Fast-Paced Customer Service

Dillons; Derby (KS); On-site; USD 24,000 - 36,000; Full time

Job summary

Dillons in the United States seeks a Customer Service Associate to assist customers and process sales while upholding the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

The role requires a high school diploma or GED, six months cashier experience, and the ability to work weekends and overtime. Candidates must be able to pass a drug test and perform tasks at a fast pace with accuracy.

Qualifications

• High school diploma or GED or equivalent experience.
• Six months cashier experience at Customer Service Desk.
• Must be 18+ (19+ in Idaho/Alaska for tobacco) and able to pass drug test.
• Ability to work weekends, flexible shifts, and overtime.
• Strong organization and attention to detail.
• Knowledge of company policies and procedures (desired).
• Related retail experience (desired).

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions including open/close register, ring sales, tender transactions, bag merchandise, and knowledge of produce codes.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and assist customers as needed.
• Verify EAS tags are deactivated or removed from products at sale.
• Respond to EAS pedestal activations and tag removals as necessary.
• Open and close the Customer Service Desk.
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, and purchases.
• Provide lottery service (where allowed) and fish/game licenses.
• Handle faxes, lost and found, vendor reports; assist in price discrepancies and banking deposits.

Skills

Cashier experience

Customer service

Attention to detail

Organizational skills

Reliability

Education

High school diploma or GED

Job description

Dillons in the United States seeks a Customer Service Associate to assist customers and process sales while upholding the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

The role requires a high school diploma or GED, six months cashier experience, and the ability to work weekends and overtime. Candidates must be able to pass a drug test and perform tasks at a fast pace with accuracy.