Front End & Cashier: Fast-Paced Customer Champion

Kroger; Coeur d'Alene (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Idaho is seeking a Customer Service/Bagger role focused on assisting customers at the service desk and at the checkstand. You will perform cashier transactions, process returns and exchanges, and help maintain a clean, efficient checkout area.

The position emphasizes teamwork, integrity, and delivering a positive shopping experience, including handling refunds, lottery where allowed, and light store accounting tasks.

Qualifications

• High school diploma or GED (or equivalent).
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age / 19 in Idaho for tobacco sales.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly, and flexible shifts including overtime.
• Ability to organize and prioritize tasks; accuracy and attention to detail.

Responsibilities

• Deliver excellent customer service and motivate associates to do the same.
• Handle cashier duties: open/close register, ring sales, process tender transactions, bag items, and know produce codes.
• Maintain price discrepancy logs and keep the checkstand area clean.
• Answer phones and comply with corporate policies.
• Promote and follow company initiatives and ensure EAS tag removal at sale.
• Maintain store accounting functions and prepare bank deposits of excess funds.
• Open/close the Customer Service Desk and process refunds, exchanges, money orders, transfers, bill pay, gift cards, and equipment rentals.
• Provide lottery service (where permitted) and fish & game licenses, send/receive faxes, and manage lost and found.
• Collaborate with team to handle high-paced, potentially stressful situations and resolve conflicts with honesty.

Skills

Cashier

Customer service

Communication

Attention to detail

Conflict resolution

Honesty & integrity

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Kroger in Idaho is seeking a Customer Service/Bagger role focused on assisting customers at the service desk and at the checkstand. You will perform cashier transactions, process returns and exchanges, and help maintain a clean, efficient checkout area.

The position emphasizes teamwork, integrity, and delivering a positive shopping experience, including handling refunds, lottery where allowed, and light store accounting tasks.