Front End Cashier & Customer Service Pro

Food Lion; Wilson (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Wilson, NC is hiring a Front End Associate to provide fast, friendly service, handle cash, and assist customers at the front of the store. You will greet shoppers, scan items, bag groceries, answer questions and keep the front-end area neat and welcoming.

The role emphasizes teamwork, clear communication and compliance with store policies. Training and on-the-job coaching help you grow in a busy retail environment with strong customer focus.

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Identify customers needing assistance and offers to take the customer's order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion in Wilson, NC is hiring a Front End Associate to provide fast, friendly service, handle cash, and assist customers at the front of the store. You will greet shoppers, scan items, bag groceries, answer questions and keep the front-end area neat and welcoming.

The role emphasizes teamwork, clear communication and compliance with store policies. Training and on-the-job coaching help you grow in a busy retail environment with strong customer focus.