Front End Cashier & Customer Service Pro

Whole Foods Market, Inc; Santa Clara (CA); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market is seeking a friendly Cashier/Customer Service Team Member to assist customers at checkout, manage cash register functions, bag groceries, and support front-end operations. You will help maintain attractive service displays and uphold Whole Foods Market’s standards of quality and safety.

The role requires strong math and communication skills, patience, teamwork, and the ability to work in a fast-paced environment with a focus on customer satisfaction.

Qualifications

• Demonstrates patience with customers and Team Members.
• Maintains proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Clear and respectful communication with customers, vendors, and teammates.
• Ability to meet customer service expectations in all interactions.
• Strong work ethic in a fast-paced environment.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience

Basic math

Communication

Teamwork

Customer service

Attention to detail

Tools

Cash register

Job description

Whole Foods Market is seeking a friendly Cashier/Customer Service Team Member to assist customers at checkout, manage cash register functions, bag groceries, and support front-end operations. You will help maintain attractive service displays and uphold Whole Foods Market’s standards of quality and safety.

The role requires strong math and communication skills, patience, teamwork, and the ability to work in a fast-paced environment with a focus on customer satisfaction.